Our mission and values

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The services that Cintra provides have never been more timely or relevant.  In the absence of such provision, public services will come under unsustainable pressure and vulnerable individuals and communities will not receive the quality of service and care to which they have a clear entitlement, both in European law and in natural justice.

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Professor Paul Stanton
Director of Board Development
NHS Clinical Governance Support Team

Our mission

Our mission is to break down language barriers and enable effective and safe communication between English and non-English speakers across the UK - widening access to public services.

Our cornerstone is knowledge and experience of public sector services.  From there, we have extended our services to help businesses and individuals with their interpreting and translation needs.  We strive to build long-term relationships with each one of our clients.  Our services are distinguished by their quality and professionalism, and we provide customer support through our friendly and efficient team.

Our values

These values have shaped our culture and guide what we do as a company and as individuals:

  • Put our clients at the heart of what we do

  • Treat all our clients, service users, interpreters, translators and staff fairly and equally

  • Ensure high quality by only registering qualified and trained linguists to work with us

  • Recognise the demanding role of interpreters and give them appropriate support

  • Invest in the training, growth and development of all our staff

  • Make profit to realise our mission, not as an end in itself

  • Create a friendly and enjoyable working environment, based on open communication and mutual respect